Team Member, Front Office - Operator
- Speaks clearly distinctly and with a friendly courteous tone.
- Uses listening skills to put callers at ease and obtains accurate complete information.
- Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
- Takes and distributes messages for guests provides information on guest services and answers inquires about public hotel events.
- Bachelor’s degree in Hospitality or a related field.
- Good command of English
- a third language is an advantage.
- Strong communication skills with a polite manner and service mind.
- Basic computer skills.
- Pleasant personality able to work shifts and perform well under pressure.
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