The Assistant Manager, Guest Relations (Amari Host) is a warm and uplifting destination host. The position makes the guests’ stay more convenient, relaxing and enjoyable by actively engaging the hotel guests to enhance their experience of the hotel’s services and products and by providing pertinent destination information and arrangements. The Assistant Manager, Guest Relations (Amari Host)’s goal is to be the guests’ first point of contact for a majority of their interactions.
The Assistant Manager, Guest Relations (Amari Host) displays an outgoing personality with an excellent command of English, is well-groomed and wears a specially designed uniform distinct from those of the other FO Team Members to be easily recognisable as well to reflect the sense of the destination through, patterns, cuttings and colours. The Assistant Manager, Guest Relations (Amari Host) is primarily based at the Hotel Lobby but is also frequently seen walking the property and outlets engaging and receiving feedbacks from guests.
• Bachelor degree in Hospitality Management, Business Administration or related fields.
• Minimum of 3 years’ experience with advanced work-related and supervisory front office experience in a 4- or 5-star hotel (preferably in a 5-star hotel)
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