- Process guest check-ins and check-outs according to hotel service and standard operating procedures.
- Pre-register designated guests and prepare key packets.
- Communicate pertinent guest information to designated departments/personnel (i.e. - special requests
- amenity delivery).
- Maintain confidentiality of all guests and hotel information.
- Employ attention to detail in order to ensure security of guest room access.
- Issue safe deposit boxes to guests and ensure security of key.
- Resolve discrepancies on the room status report with housekeeping.
- Min diploma or one year of front desk experience in the hospitality industry or equivalent.
- Strong customer service skills.
- Excellent command of English language knowledge of other languages is a plus.
- Sound knowledge of Opera/Micros system is an advantage.
- Must be available to work flexible scheduled including nights - weekends and holidays.
- Ability to accurately and efficiently input information into computer systems
- Ability to work well under pressure - dealing with many arrivals and departures within a short period of time.
Send your CV to:
Careers.penang@amari.com
Positions are opened to all local and permanent
residence of Malaysia only.
Only shortlisted candidates will be contacted.
Apply Here