Description:

• Supervise the daily Front Office operations to ensure smooth
• efficient
• and guest-focused service delivery.
  - Lead and motivate the Front Office team while ensuring compliance with hotel SOPs
• policies
• and brand standards.
  - Handle guest requests
• feedback
• and service recovery professionally to maximize guest satisfaction.
  - Function as Duty Manager
• overseeing hotel operations and resolving operational issues during assigned shifts.
  - Ensures all opening and closing duties are implemented in accordance with established standards
  - Assists hands-on in the operation during peak periods as required.

Qualifications:

• Minimum 3 - 5 years of experience in the position
  - Good communications in English both speaking and writing
  - Good Managerial and Leadership skill
  - Positive thinking and good in problem solving skills
  

Education:

Bachelor

Years of experience:

3-5

Number of positions:

1